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Medix Case Management Services
Medical Aid Submissions
Medical Aid Submissions
Medical Aid Submissions
We handle the entire medical aid submission process on behalf of the patients and healthcare providers.
Our team ensures accuracy and completeness i documentation to expedite the approval process.
We liaise with medical aid companies to resolve any issues or queries promptly.
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Debt Collection
Medical Aid Submissions
Medical Aid Submissions
We offer professional debt collection services to recover outstanding payments from medical aids or patients.
Our approach is tactful yet assertive, aimed at preserving patient-provider relationships while ensuring timely payments.
Claim Management
Medical Aid Submissions
Claim Management
MediX Case pManagement oversees. the entire claim management process, from initial submission to resolution.
We advocate for fair and timely reimbursement for healthcare services rendered.
Our team monitors claims closely, addressing any declines or discrepancies promptly to minimise delays in payment.
Medical Concierge
Introducing the Medix Medical Concierge Service
At Medix Case Management, we are dedicated to optimizing healthcare delivery for patients with complex needs. To expand our offering and elevate the patient experience, we are proud to launch our Medical Concierge Service – a personalized support system designed to simplify healthcare, reduce stress, and deliver better outcomes.
This service is tailored for patients navigating chronic care, oncology, and cosmetic surgery in South Africa, providing comprehensive assistance every step of the way. From securing appointments and managing logistics to advocating for patients’ needs, our Medical Concierge Service ensures you and your loved ones receive timely, coordinated, and compassionate care.
Why the Medical Concierge Service?
The demand for personalized healthcare services is growing rapidly in South Africa, especially for individuals with chronic conditions, those undergoing oncology treatments, and patients seeking safe, well-coordinated cosmetic surgery.